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		CRInfo "Core Knowledge" Overview Essays Essays on hundreds of other topics are available from our partner site, Beyond Intractability. Active Listening Alternative Dispute Resolution (ADR) Anger Management Apology Arbitration Arbitrator Certification and Rosters BATNA How to select a dispute resolution process Caucusing in Mediation Diplomacy, Track II / Citizen Diplomacy Civil litigation Organizational/Business Communication Skills and Techniques Community Dispute Resolution Conflict Assessment Consensus Building/Collaborative Problem Solving Consumer Advocacy Consumer Culture and Conflict De-escalation Disabilities Mediation ADR - Ethics Dispute Systems Design Distributive Bargaining Divorce and Custody Employment Empowerment Escalation Face-Saving Facilitation Family Conflicts Framing Groundrules How to find a mediator How to find an arbitrator Identity Integrative Bargaining International Conflict Interpersonal Conflict I-You Message Labor Management Landlord-Tenant Conflicts Mediation Mediator Certification, Rosters Negotiation Nonviolence Intermediary Roles: Ombudsman Option Identification and Evaluation Peacebuilding Peacekeeping Peacemaking Mediation: School-based Mediation Policy Dialogue Power Environmental Policy Dispute Private Judging Public Participation Reconciliation Restorative Justice Sanctions and Incentives Standards of Practice Interpersonal Violence Prevention When to Arbitrate When to Litigate When to Mediate Workplace

CRInfo Version VI
Copyright © 1999-2007 The Conflict Resolution Information Source
CRInfo™ is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Conflict Resolution Information Source
Guy Burgess and Heidi Burgess, Co-Directors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact

Empathy is the biggest negotiation tool. I must try to understand where the other person's coming from to make points for my side. -- Lee Ducat

Featured Links
Organizations Making Noteworthy Contributions to Conflict Resolution and Peace:

European Platform for Conflict Prevention

Partner Projects
CRInfo mini-grant recipients, gateway partners, and affiliated projects:

Intractable Conflict Knowledge Base Project
"This knowledge base examines very difficult, destructive, long-lasting conflicts. We explore what makes these conflicts different from other conflicts, and more importantly what can be done to lessen their destructiveness and make them more constructive."

Jody Williams
Architect of the International Campaign to Ban Landmines (ICBL), and 1997 Nobel Peace Laureate

CRInfo "Core Knowledge" Overview Essays

Essays on hundreds of other topics are available from our partner site, Beyond Intractability.